Bet9ja was recently hacked following ransom demanding Russian Blackcat’s access to the company’s website, therefore shutting down necessary proceedings.
Having promised a ‘work without rest’ to make sure that operators regain control of the website, the company’s CEO in an official statement today announced the success of the team to regain control.
Although he admitted the difficulty in the last few days following the hack, he did not shy away from revealing the extensive work put in place to make sure such incidents do not re-occur.
The statement read; The past few days have been challenging for us as a business. In the early hours of Wednesday, 6th April 2022 we suffered an unprovoked and unjustified sophisticated criminal cyber-attack on our platform.
Many of our customers and stakeholders have had to deal with the inconvenience of not being able to access their accounts or place bets on the bet9ja.com platform. On behalf of the management and every member of the team, I would like to apologize for this and express that we deeply regret this situation.
We can confirm that the ransomware attack came from the Blackcat Group. You can find information about cybercriminal organizations online.
As a result of the significant attack on our platform, we have taken steps to reduce and mitigate any risk to our network systems & operations. We have deployed international cyber security and forensic experts to help us analyze and improve our network security and strengthen our operations to be more resilient and secure.
As Nigeria’s leading and foremost sports betting company, we want to assure you that we have taken these steps because we know the importance of protecting you, our customers. I want to assure you that your data is safe & your funds are intact. The security of your personal data is not compromised even with these attacks.
We are doing everything to get back up in a phased approach. The team has since been working relentlessly to achieve this objective.
At this time, I want to particularly extend a great deal of appreciation to our agents, for sticking with us through this difficult time, they are truly the best-in-class. To our stakeholders, National and State lotteries board, and most importantly our loyal customers, we see your support all over social media, we are indeed grateful. Once again, we apologize for any inconveniences caused, as a business, we will always be committed to serving you better and providing you with the highest standards of professional service.
While the work continues, I have since directed our marketing team to make compensations readily available and for the first time, I have just approved a never before seen bonus package on the Bet9ja platform that will take effect immediately after the site is back up. This is our way of showing appreciation for your unwavering loyalty, patience, and understanding during such a difficult time.
Finally, as a proudly Nigerian business and market leader in our industry, we will not be intimidated, bullied, or pressured into submission. At Bet9ja, we are exceptional, we do not claim to have all the answers. Instead, we come together as a community of experts to protect this business we all love as exemplified through our team of professional experts, agents, government stakeholders, and loyal customers. This is our culture.
Thank you for the patience, understanding, and loyalty that you have shown through this period, once again you have our strongest assurances that we are in full control of the situation and that all accounts, data, and funds are safe and secure. Our best days still lie ahead.
